Description
xThis product is a software subscription service for the XTOOL X100MAX2——Advanced Key Programming Tool, and it is a customized digital product. Please read the following instructions before placing your order:
🔹 Serial Number Required
Please provide the correct and complete serial number (SN) of your device when ordering. Our engineers will activate your software based on this SN. Incorrect or missing serial numbers may result in delays.
🔹 Where to find the serial number?
The serial number is usually located on the back of your X100MAX2 main unit, labeled as "SN: xxxxxxx".
If you're not sure where to find it, you can place the order first and send us a clear photo of the device's back — we’ll confirm it for you.
📧 Delivery Time
You will receive an email with the activation code within 3 business days after placing the order. Please check your inbox (including spam folder) to ensure timely receipt.
🛑 Important – No Cancellation or Refund After Code Is Sent
As this is a customized digital service, once the activation code has been issued to your email, the order cannot be canceled, changed, or refunded, regardless of whether the code has been used.
Please double-check your serial number before purchase.
💬 If you have any questions, feel free to contact us via live chat or email. 😊
Thank you for your cooperation and support — we’re always here to assist you!
Shipping & Return
xShipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
Orders are processed within 24 hours on business days after payment is confirmed.
Shipping warehouses: We have warehouses in the U.S., Canada, U.K., France, Brazil, and other countries. We will ship from the warehouse closest to your delivery address based on stock availability.
Estimated delivery time:
Local warehouse: 1–3 business days
Overseas warehouse: 3–10 business days
Note: Delivery times may be delayed during peak seasons or large promotions.
Returns & Exchanges
You may request a return/exchange within 30 days of delivery. We recommend keeping the shipping box and product packaging until you confirm you will keep the item.
We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
For return/exchange due to personal reasons, the buyer is responsible for return shipping fees.
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
👉 For full details, see our Shipping Policy , Returns & Exchanges at the bottom of the page.
💬 Feel free to contact us anytime if you have questions. We are committed to timely and smooth communication with our customers — your satisfaction is our top priority.
- يؤدي اختيار تحديد إلى تحديث كامل للصفحة.